NCR Online Journal

Savage, MN – DoALL Sawing Products, a leader in industrial sawing solutions, is proud to introduce two industry-first service programs that set a new standard for equipment protection, performance, and peace of mind. These innovative programs — the Cut Above 10-Year Warranty Program and the revamped ServiceALL® Program — are designed to offer unrivaled support and ensure that customers can maximize the lifespan and efficiency of their equipment, with unparalleled service guarantees.

Unlocking Greater Flexibility and Peace of Mind

These new enhancements are better for customers because they offer greater flexibility, accessibility, and peace of mind. With more accessible options, customized service based on needs, simplified budgeting, prioritized support when needed most, and clear and transparent pricing, customers can now enjoy a more tailored experience.

1. DoALL’s Cut Above 10-Year Warranty Program

DoALL’s Cut Above 10-Year Warranty Program is the most comprehensive coverage available in the industry, offering an unprecedented level of protection for a full decade. In the event of catastrophic failure, businesses benefit from full machine replacement, ensuring operations stay on track and productivity remains uninterrupted.

Important Note: This program is only available at the time of machine purchase, making it an exclusive, one-time opportunity for new machine buyers.

What’s New and Highlights?

• New Classic Tier: A more accessible entry-level option for businesses with smaller budgets.
• Comprehensive Coverage: Full machine replacement in case of catastrophic failure due to workmanship or material defect.
• Peace of Mind: The only warranty of its kind in the industry offering a full decade of protection.
• Exclusive Industry Offer: Only available at the time of machine purchase; valid across 48 states.
• Voided Warranty Clause: Program requires exclusive use of DoALL parts, blades, and fluids.

With these enhancements, DoALL remains the only provider offering a 10-year warranty program with comprehensive machine replacement, guaranteeing business continuity like never before.

2. DoALL’s Enhanced ServiceALL® Program

DoALL is also introducing significant updates to the ServiceALL® Program, elevating the program to new heights of excellence. This program now includes three membership tiers — Classic, Premium, and Platinum — each designed with flexibility to meet varying operational needs and budgets. With this redesigned approach, customers now have access to fully tailored maintenance solutions to extend the life and productivity of their equipment.

What’s New & Highlights?

• Annual Subscription Billing: Now billed once per year, simplifying planning and budgeting.

• Defined Membership Tiers:
  • Classic: Standard support and maintenance.
  • Premium: Includes 1x/year wear part replacement and fluid changes.
  • Platinum: Includes 2x/year replacements, 10% off all parts, blades, and fluids, and emergency response support.
• Preventative Maintenance Visits: Two service visits annually to ensure optimal machine performance.
• Complimentary Wear Parts Replacement: Includes blade guide inserts and band wheel bearings, inspected and replaced at no charge at least once per year.
• Emergency Support: Platinum members receive 72-hour “saw down” response service in approved regions.

Benefits for Customers

• More Accessible Options: The introduction of the Classic Tier makes our programs more accessible to businesses of all sizes.
• Customized Service Based on Needs: Our newly defined tiers allow customers to select the level of service that fits their needs.
• Simplified Budgeting: Annual subscription billing streamlines financial management.
• Prioritized Support When Needed Most: Platinum ServiceALL members receive faster, prioritized service in case of unexpected breakdowns.
• Clear and Transparent Pricing: Our updates provide customers with a clear understanding of the cost structure.

“We’ve redefined our ServiceALL® Program to provide the highest level of care and support for our customers,” said Becky Owen, Service Manager at DoALL Sawing Products. “These enhancements reflect our commitment to offering a tailored, comprehensive approach to keeping our customers’ equipment performing at its best.”

Additional Updates:

• Pricing Transparency: Clearly defined guidelines on pricing for non-DoALL saws, disposal responsibilities, and exclusions.

• Alternative Fluids: Customers must supply alternative fluids if desired; these are not eligible for discounts.

These updates and additions elevate the ServiceALL® Program to one of the most flexible, comprehensive, and customer-focused offerings in the marketplace. No other provider in the industry offers such tailored, tiered, and customizable service programs designed specifically to maximize equipment uptime and minimize operational disruptions.

Learn More or Sign Up Today!

To learn more about the Cut Above 10-Year Warranty Program and the newly updated ServiceALL® Program, or to sign up for these exclusive service offerings, visit our website at DoALL Sawing Products – Service Programs today!

About DoALL Sawing Products

Founded in 1927, DoALL Sawing Products has been a pioneer in industrial sawing innovation — introducing the world’s first metal-cutting band saw in 1933. With over 97 years of expertise, DoALL offers a full line of band saws, blades, cutting fluids, parts, and service. From high-production environments to custom-engineered solutions, we support industries across the globe with unmatched quality and service.

DoALL Sawing Products is headquartered in Savage, MN, and proudly serves customers worldwide.

Media Contact
Company Name: DoALL Sawing Products
Contact Person: Cherie DeBrule
Email: Send Email
Country: United States
Website: www.doallsaws.com/